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HP SERIES 6300 OPTICAL DISK DRIVE AND LIBRARY SYSTEMS Sales Guide For HP Internal Use Only TABLE OF CONTENTS _______________________________________________________________________ I. EXECUTIVE SUMMARY II. POSITIONING III. PRODUCT DESCRIPTIONS IV. CUSTOMERS AND APPLICATIONS V. HOST SUPPORT VI. COMPETITION VII. ORDERING INFORMATION VIII. SALES TOOLS SUMMARY IX. QUESTIONS AND ANSWERS I. EXECUTIVE SUMMARY _______________________________________________________________________ What are the Series 6300 Optical Products? NIX R is a registered trademark of UNIX System Laboratories Inc. in the U.S.A. and other countries.The Series 6300 Optical Products make up HP's family of optical disk storage devices which include a standalone rewritable optical disk drive and library systems. With the addition of three new library systems, HP offers the broadest range of upgradable 5.25-Inch Optical Disk Library Systems. These library systems provide online access to 10.4 to 93.6 GB of data at a fraction of the cost and space required by other storage methods. The Series 6300 Optical Products are: Model 650/A Rewritable Optical Disk Drive Model 10GB/A 10.4 GB Rewritable Optical Disk Library System (upgradable) Model 20GB/A 20.8 GB Rewritable Optical Disk Library System Model 60GB/A 57.2 GB Rewritable Optical Disk Library System (updgradable) Model 100GB/A 93.6 GB Rewritable Optical Disk Library System Model 20GB/M 20.8 GB Multifunction Optical Disk Library System Model 60GB/M 57.2 GB Multifunction Optical Disk Library System (updgradable) Model 100GB/M 93.6 GB Multifunction Optical Disk Library System The rewritable optical disk drives and library systems are supported on Series 900, 800, 700 and 300/400 systems transparently. The multifunction optical disk library systems are offered specifically with HP's Advance Image Management System (AIMS). (Refer to the Product Description section for details on model numbers and product features.) What are the advantages? The Rewritable Optical Drive and family of Library Systems break the traditional barriers of mass storage by allowing direct access to information that has traditionally been considered too costly to keep "online." The major attributes of 5.25-inch optical storage are: * High capacity at a low cost * Removable media * Random access to data * Durable media * Adherence to industry standards Who will buy them? 5.25-inch Optical Library Systems are appropriate for those who need: * Cost-efficient ways to easily access large amounts of data. * Storage devices that optimize floor space and reduce storage costs. * Durable and reliable media for security, archiving and backup. II. POSITIONING _______________________________________________________________________ Optical Disk Drives and Library Systems are part of a new mass storage segment called Direct Access Secondary Storage (DASS). DASS defines a mass storage segment that fits between hard disks (primary storage) and tape backup systems (secondary storage). .. ***** [picture:storhier.gal] ****** PRIMARY STORAGE Primary Storage is typically one or more fixed magnetic disks. Used as the online system disk, it provides fast access with moderate capacity. Primary storage is used to store operating systems, applications, heavily accessed databases, or active and extensively used files. It's also used in applications that require virtual memory, fast data capture, report generation, and complex calculations. Compared to secondary storage and DASS, hard disk solutions have the highest performance of the mechanical storage devices, and also the greatest cost per megabyte. They are suited for applications requiring access in tens of milliseconds, and high read/write rates. SECONDARY STORAGE Secondary Storage usually consists of one or more tape drives that provide serial access to information with low media costs. Half-inch, 3480 and DAT tapes all have viable format standards which make them ideal for backup, software distribution, and exchanging data between systems. These devices are also used for archiving older files and logging transactions. Tape products, however, have limitations on how many times the tape can pass over the head before wearout. This means that tapes are suited for applications requiring infrequent access and contiguous writing or reading. DIRECT ACCESS SECONDARY STORAGE (DASS) Direct Access Secondary Storage fills the large gap between primary and secondary storage, in terms of both access time and cost-per-megabyte. Instead of tens of milliseconds access time for hard disks or minutes to hours access time for a tape in a library, time to access data for HP optical libraries is about 18 seconds for disks that are present in the library but not yet inserted in a disk drive, or about 100 milliseconds for a disk that is already inserted in a drive. (Note: The 18 seconds data access time includes spinning down the drive, unloading the disk, returning it to a slot, retrieving the needed disk from its slot, loading the new disk into the drive, and the spinning up the drive.) Cost-per-megabyte for magnetic disks is about $4 to $12, while tape storage costs a few cents per megabyte. In contrast, cost-per-megabyte for optical media is currently $0.31, and is expected to drop at approximately 20% per year. Cost of the library system plus media, approximately $1 per megabyte for large library systems and $2 per megabyte for small systems, is also considerably lower than magnetic disk. No other storage technology offers this combination of features: * High capacity at a low cost * Removable disks * Random access * Durable, rugged disks * Adherence to industry standards As a high-capacity, low cost removable storage device, optical library systems are ideal for storing and retrieving less frequently accessed files. Data on paper, microfiche, or tape will be more accessible (random access, high capacity) and permanent (durable, reliable media) on optical disks. Data on hard disk drives that are infrequently accessed is more cost-effectively stored on optical disks. TECHNOLOGY COMPARISON To examine tradeoffs between various storage devices, the following table lists product features, specifications and costs for each type of storage device. TECHNOLOGY CAPACITY AVERAGE TRANSFER RATE COST HP PRODUCT ACCESS (MAX SUSTAINED) MEDIA EXAMPLE MB SEC MB/SEC US$/MB Hard Disk 20-1350 0.065-0.012 0.5-3.0 5-10 Model 1350SE Rewritable 650 0.1 0.1-0.3 * 0.3 Model 650/A Optical Disk Optical Disk 10400 0.1-18 # 0.1-1.0 * 1 - 2 Model 10GB/A Library 93600 Model 100GB/A CD ROM 600 0.5 0.15 0.018 Model 1300S DAT Tape 1300 18 (seq.) 0.183 0.015 Model 1300S 1/4-INCH 133 30 (seq.) 0.066 0.65 9145A Tape 1/2-INCH 140 175 (seq.) 0.6 0.09 7980A Tape ----------------------------------------------------------------------- Notes: # Depending on whether a disk exchange is required * Write transfer rate dependent on S/W, and number of drives POSITIONING BASED ON APPLICATIONS The unique combination of features and advantages of each storage device make each an ideal choice for particular applications. The selection is based on making the most of a particular technology's strengths in performance, capacity, cost and features. Examples of customer applications for the three types of storage technologies are: HP Technology PRIMARY DASS SECONDARY |-------------------------|------|----------------------|------------- |Storage Application |Hard |Optical Optical CD ROM|1/2" 1/4" DAT | |Disks |Drive Library |Tape Tape Tape |=========================|======|======================|=============| |Online Transaction | X | | | | | |Processing | | | | | | | | | | | | | |Executable Software | X | | | | | | | | | | | | |User Files | | | | | | | Frequent access or | X | | | | | | change | | | | | | | Infrequent Access or | | X X | | | | | change | | | | | | | Secure Applications | | X | | | | | Rugged Removable | | X X | | | | | Storage |-------------------------|------|----------------------|-------------- | | | | | | | |Online Archive | | | | | | | Personal or Workgroup | | X | | | | | Department or | | X | | | | Enterprise | | | | | | | | | | | | | |Electronic Image Storage | | X X | | | | | | | | | | | | | | | | | | |-------------------------|------|----------------------|-------------- | | | | | | | |High-Speed Backup | | X | X | | | | | | | | | | |Unattended Backup | | | | | | | Workstation | | | | X | X | | Small Multiuser/ | | | | | X | | Network | | | | | | | Large Multiuser/ | | X | | | | | Network | | | | | | | | | | | | | |Data Logging | | X X | X | | | | | | | | | | |-------------------------|------|----------------------|-------------- |Distributing Unchanging | | X | | | | | Data | | | | | | | | | | | | | |Software Distribution | | X | X | X | X | | | | | | | | |Data Interchange | | | X | | | | | | | | | | |Historical Archive | | X X | X | | X | |-------------------------|------|----------------------|-------------- POSITIONING WITHIN THE DASS SEGMENT Within the optical DASS market there are 5.25-inch and 12-inch drives and library systems. The 12-inch library systems were the first to be introduced to the storage market and have traditionally dominated the high-end, turnkey image systems. The newer technology, 5.25-inch library systems, entered the market with lower entry prices and capacities, making optical storage more viable for low-end and mid- range systems. Other advantages of 5.25-inch library systems are: STANDARDS Establishment of format standards (and rewritability) has enabled the 5.25-inch products to gain acceptance faster than 12-inch products. The Continuous Composite (CC) format standard has had a powerful impact for customers in the following ways: * More competition between vendors to achieve lower prices. * Multiple media and drive vendors provide a wide variety of product choices that conform to the same industry optical formats. Therefore if your system supports one standard-compliant drive, it will support other standard-compliant drives. (Standard-compliant products provides stability to the market.) * Assures that archived data can be read in the future by new drives, protecting your investment in the data. By contrast, there are at least 21 different formats in the 12-inch arena. The resulting market is fragmented, and continuing customer support is not assured. Some vendors have dropped out of the market; customers who have adopted these formats will have to convert entire data bases to new technology. PERFORMANCE Although the access and swap times of 5.25-inch and 12-inch libraries are similar, actual performance depends on the percentage of users who must wait for a media swap to occur. For a given capacity requirement, the best performance is achieved when the number of drives per user is maximized. For example, a 300 Gbyte 12-inch library with two drives can service random requests from two users or incur a media swap. Three HP Model 100 Library systems (a total of 281 GB) have 12 drives, giving 12 users immediate access. COST 12-inch drives and libraries have the lowest cost-per-megabyte of any random access technology. The initial investment in a large 12-inch library can easily exceed $100,000, however, and the platters are expensive ($700 each). 5.25-inch optical libraries can meet a variety of price and capacity points and additional capacity can be added as storage needs grow. III. PRODUCT DESCRIPTIONS _______________________________________________________________________ *****..[picture:hplibfam.gal] ***** HP's 5.25-inch optical disk library family spans the spectrum from the entry level 10.4 Gbyte Model 10 to the 93.6 Gbyte Model 100. The price/capacity chart shows that as the libraries get larger the cost per megabyte decreases. HP's Library System has the highest reliability specifications in the industry. The mechanical design is simpler than all competitors'. By eliminating all motors, switches and electric cables from the delivery mechanism, we are projecting that MTBF will be twice as long as competitive systems. Another differentiator is the integration of the optical drive mechanism. We view the integration of the drive mechanism as a key ingredient in total system reliability - the most significant engineering challenges are in making optical drives and media operate reliably in the autochanger environment. REWRITABLE DRIVES The rewritable drive in the standalone subsystem and Models 10GB/A, 20GB/A, 60GB/A and 100 GB/A is an enhanced Sony optical drive improved for use in optical library systems. Sony manufactures this drive for HP, and HP alone. HP chose the Sony mechanism and controller because of Sony's support of standards, good price/performance balance, and product quality. * The HP subsystem adds an intermediate board at the SCSI interface which improves the product's ability to withstand electrostatic discharge. * HP's manufacturing process includes a significant amount of testing. Besides the production test process, HP implements strife audit tests to uncover stress-induced problems. * HP is readily available to provide support to customers including installation and correcting hardware failures. MULTIFUNCTION DRIVES HP Optical Library Systems Models 20GB/M, 60GB/M and 100GB/M, for HP AIMS, include multifunction optical drives which are based on our rewritable drives. HP's multifunction drive technology adapts existing CC rewritable media and drive standards for write-once applications, which incorporate multilevel safeguards in both the drive and media to protect the integrity and permanence of the data. Identifier codes molded into the media and identifier bytes written to the media during initialization enable the drive to distinguish write-once from rewritable media. The drive senses these identifiers and automatically switches into a write-once or rewritable mode. In addition to the identifier codes and bytes in the media, the multifunction drive verifies that an area is blank before data is written to it. It's the most thorough blank checking process of any write-once device available today. The CC rewritable format is ISO/ANSI compliant and the write-once format is being formalized in ANSI/ECMA/ISO committees. This format has been specified and no changes are anticipated. For details on multifunction optical technology, refer to the Multifunction Optical Storage Primer. Model 650/A A standalone Rewritable Optical Disk Drive that provides the lowest entry point for optical storage. Individual users have online access to 325 Mbytes of data per side. Model 10: A high-reliability, low entry price library for customers who need data management for small networks. This product can automate the backup and restore needs of a small group of PC's or workstations with its single optical disk drive. You can encourage customers to try optical at a low entry point, and then as their capacity requirements grow, you can provide an onsite field upgrade to increase the capacity from 10.4 GB to 20.8. Model 20: A library with two rewritable optical drives that can handle a larger set of archive and backup needs for workstations and minicomputers. It can also form the basis of a workgroup image management solution of approximately 5 users accessing 520,000 8.5 x 11 inch images. Model 20 GB/A library systems for HP CPUs come with rewritable optical drives. Model 20GB/M for HP Advanced Image Management System (AIMS) has multifunction optical drives. Model 60: This library can address the archival needs of the large network. With four drives, more users can access data simultaneously than the Model 20. Entry-level imaging systems can use this product to store up to 1.4 million pages, and when the system is expanded, users buy a field upgrade to the Model 100. Model 60GB/A library systems for HP CPUs come with rewritable optical drives. Model 60GB/M for HP AIMS have multifunction optical drives. Model 100: This library addresses archival storage needs of up to 93.6 GB. It can be used for large departmental or enterprise-wide data or image management solutions managing up to 2.3 million pages per unit. Model 100GB/A Library Systems for HP CPUs come with rewritable optical drives. Model 100GB/M for HP AIMS have multifunction optical drives. The following chart lists the library systems and their specifications. ******..[picture:libfamsp.gal] ****** Note: Exchange time does not include drive load/unload or spin up/down sequence. DRIVE FEATURES & BENEFITS Hewlett-Packard is the first major manufacturer to put Continuous Composite (CC) Magneto-Optical (MO) technology to work in an optical mass storage product. Optical drives have the following benefits when compared to other mass storage technologies (i.e. hard drives, half- inch tape, DAT, etc). HIGH-CAPACITY STORAGE The 5.25-inch rewritable optical disk cartridges used with the library systems provide 325 Mbytes of storage per side. Optical disks require no special handling, such as cleaning and retensioning. In addition, they're easier to transport and they require less room for storage. RANDOM ACCESS Optical drives are random access devices, so access times are much faster than tapes. Applications can access the data directly from the drive, rather than having to upload data from a tape to hard disk space. REMOVABLE MEDIA Removable disks ensure the security of data, allowing sensitive disks to be locked in a safe, stored in a secure area, or removed from the office each evening. The media also has a write protect tab on each side of the cartridge to guard against accidental erasures. DURABLE MEDIA The optical drive uses Magneto-Optical technology to write and read data. Optical disks are resistant to head crashes and they're much less susceptible to damage from magnetic interference radiation, heat, and common office mishandling. An unlimited number of write/rewrite passes can be stored for at least ten years under normal conditions with no loss of data and, unlike conventional tape backup systems, no retensioning, reconditioning or periodic maintenance is required. Refer to the Optical Storage Primer and Multifunction Optical Storage Primer for a full explanation of these optical technologies. SUPPORT OF INDUSTRY STANDARDS Hewlett Packard's rewritable drives protect your customers long-term investments with industry standards. All of HP's optical drives conform to the ANSI and ISO definition for Continuous Composite format, providing compatibility with the rewritable optical drives and media of other manufacturers. The Continuous Composite format defines the tracking, sectoring, and data format for 5.25-inch magneto-optical (MO) media. This standard makes data interchange possible between the media of various manufacturers. The MO standard will also contribute to reduced media prices because it encourages high production quantities and competition. And with an industry standard established today, future standards-compliant drives will be able to read data from today's media. The ANSI and ISO specified Continuous Composite format is supported by most companies that are developing rewritable optical products. Supporting companies include Hewlett-Packard, Hitachi, Maxoptics, Ricoh, Sony, 3M, and Philips DuPont Optical. Hewlett-Packard has chaired the ANSI 5.25-inch MO committee, and actively participates in the ISO committee, developing standards along with the other recognized industry leaders. LIBRARY SYSTEM FEATURES & BENEFITS The Models 10, 20, 60, and 100 are fully-automated optical disk library systems that integrate drives tuned and tested for library system use. The Autochanger automatically selects the appropriate cartridge, pulls it from the mailslot or storage slot, and inserts it into one of the internal drives. The entire operation (including cartridge exchange time, disk load/unload and drive spin-up/spin-down) is transparent to the user and takes between .1 and 18 seconds depending on whether or not the appropriate cartridge is already inserted in the drive. In addition to all the features mentioned for the standalone drive, the library system adds the following features: HIGHLY RELIABLE AUTOCHANGER DESIGN An important design innovation introduced by HP is the "passive payload" transport mechanism, which reduces the number of failure-prone components such as motors, sensors and electronic cables attached to the cartridge delivery mechanism. The Mean Time Between Failure (MTBF) for the optical library system is 40,000 hours. Most other library systems quote a 10,000 hours for MTBF. HP also tests for the number of Mean Swaps Between Failure (MSBF). Our library systems operate at an impressive 200,000 MSBF. SCALABLE STORAGE With a family of Library Systems, customers have a range of capacity choices and the flexibility to upgrade two of Library Systems as their needs expand. A Model 10 can be upgraded to a Model 20 and a Model 60 can be upgraded to a Model 100. Media can also be removed and stored offline for expanded capacity. FEATURE SUMMARY For End-Users ----------------------------------------------------------------------- Features Advantages Benefits ----------------------------------------------------------------------- High-capacity, Cost-effective and Users have quick, easy rewritable optical fast online access. access to vast amounts storage. of data. ----------------------------------------------------------------------- Low cost-per-Mbyte. Less expensive than hard Allows more online disks for large capacity storage. needs. ----------------------------------------------------------------------- Industry standard Multiple sources for Lower media costs. rewritable format. media. Compatible Data interchange be- growth path ensured. tween vendors possible. ----------------------------------------------------------------------- Rigorous drive and Fewer field failures. Long-term value and media testing. customer satisfaction. ----------------------------------------------------------------------- Highly reliable Years of trouble-free Long-term value and library system operation. customer satisfaction. design. ----------------------------------------------------------------------- Unattended access Operators are not needed Lower operating costs. and system administrator Less chance for costly burdens are reduced errors. ----------------------------------------------------------------------- Removable, durable Data can be locked, Media storage costs are optical disks stored, transported or reduced and periodic mailed with ease. maintenance is eliminated. Interchange with working copies; no need to convert to another medium. ----------------------------------------------------------------------- Magneto-Optical Disks can be rewritten Cost savings as disks are as rewritable repeatedly without media reused. Data can be storage degradation. redistributed and consolidated. ----------------------------------------------------------------------- Upgradable products Capacity can be easily Long lasting value as increased. storage needs grow. Storage investments can be better tailored to storage needs. ----------------------------------------------------------------------- IV. CUSTOMERS AND APPLICATIONS _______________________________________________________________________ OPTICAL DRIVE AND LIBRARY SYSTEM APPLICATIONS The HP's Optical Drives and Library Systems excel in applications where large volumes of completed work files or collected data must be stored, but where direct access to the data is necessary for repeated analysis and/or modification. It is also extremely valuable in applications where data security or removability is a concern. Optical Library Systems provide the additional benefit of automation, which means file backup and retrieval can be done without operator intervention. The following are examples of applications for optical storage. ARCHIVE STORAGE "Given the choice, all data would be kept online." That's the overriding sentiment of industry analysts, yet because of cost, 99% of all business information resides offline either on paper, microfilm, microfiche, floppies or tape. Since only 1% is kept online on hard disks, there's a huge void -- and a great sales opportunity -- that's filled by Optical Library Systems especially for online archiving of historical data. Users who accumulate volumes of historical data such as sales figures and financial results or large graphic files generated by CAD/CAM or simulation applications will also need high-capacity storage for online archiving. If the data is accessed infrequently for analysis or reference, the storage must also be low-cost. These two storage requirements immediately point to optical storage. Rewritable optical media is made to order for long-term data storage since it lasts for over ten years, and unlike tapes, regular maintenance is not required. Another significant advantage of an optical library is direct access. Users access files in the same way they do on a hard disk. No special user commands are needed to look through the library. Many users can access the same copy of the most up-to-date file. This allows tremendous time and cost savings over serial access tape systems, which require operator time to locate a tape, load it, and search its contents for a required file. UNATTENDED BACKUP AND RESTORE "Unattended." "Lights Out." "Operatorless." These are the buzz words of information managers seeking better backup solutions. With shrinking operating budgets and distributed PC networks, labor- intensive backup practices are less acceptable. The optical library systems customers can automate their entire backup/recovery process with capacity to spare. No longer will the third shift be burdened with (or even needed for) backup. No longer will information managers worry about who has the responsibility for backing up networks of workstations, or whether the backup process is timely. Best of all, automating the backup process can reduce operator error, a common cause of system downtime. HIERARCHICAL FILE MANAGEMENT Hierarchial Storage is the movement (migration) of files to the appropriate storage device to optimize cost and accessibility. Continuously-accessed files remain on hard disk, where infrequently accessed files are migrated from hard disk to optical disk, or other storage devices. Users have easy and transparent access to their files without having to track where they are stored. ELECTRONIC IMAGE MANAGEMENT Image management systems generate large volumes of scanned documents and images that users will occasionally retrieve and use. An image (bit-mapped data) requires a lot of space. A single black and white 8 x 10 inch scanned image (300 dpi, 16-bit gray scale) can require over 8.0 Mbyte of storage space. That's why image/document data has traditionally been kept offline on paper or microfilm. With optical storage, this data can be stored online and electronically managed and shared among many people. It's no longer necessary to wait for hours or days to find needed information. In addition, the most recent version is always available. HP's image management system, Advanced Image Management System (AIMS) has integrated the Models 20GB/M, 60GB/M and 100GB/M to cost- efficiently store and access volumes of images and documents. HP OPTICAL STORAGE SOLUTIONS The HP Optical Storage Solutions Primer (P/N 5091-2156E) details available optical storage solutions and how they help solve the customer's storage problems. The primer also lists third-party software developers that have these solutions available for HP Optical Storage Devices. The Peripherals Hotline and Peripherals America Marketing Center can also provide the latest information about optical storage solutions. The following chart lists the current optical storage solutions for HP systems. All solutions, except for AIMs support the Model 20GB/A. The AIMs solutions supports Models 20GB/M, 60GB/M and 100GB/M which have the multifunction drives. The Epoch solution supports Models 20/60/100 GB/A. *****..[picture:matrix.gal] ***** VI. HOST SUPPORT _______________________________________________________________________ HP-UX The HP-UX systems that support HP optical library systems allow users to automatically access any of the disks in the library through usual UNIX commands. All the robotics are handled by the driver, giving the user transparent access. Each disk surface in the library system appears to the operating system as a disk drive which allows you to mount each disk surface as a UNIX file system. All applications that support hard drives will be able to read and write to a mounted optical disk. HP-UX also supports raw device access to each optical disk surface. MPE/XL 3.0 The MPE/XL Systems support the Model 20GB/A with TurboStore/XL II as a high-speed unattended backup device. CSY is investigating providing direct access to the library system in future operating system releases. Domain The Domain system connection for the library system is similar to the HP-UX connection in that each disk surface in the library system appears to the operating system as a disk drive. Users can automatically access any of the disks in the library through usual Domain commands. Unlike HP-UX, however, Domain on the DN2500 and on the Series 400 each use different block sizes. Therefore, data is not interchangable between the two systems. HP AIMs HP's image management system, AIMS, supports the Models 20GB/M, 60GB/M and 100GB/M. The library systems, integrated for AIMS running on the Series 800, include multifunction optical drives which provide write-once or rewritable capability. HP Vectra HP optical disk drives for HP personal computers are available in HP's mass storage subsystem. The mass storage subsystems come with ISA or EISA interfaces and are available from HP authorized dealers. PC connection for the library systems is available through third-parties. Refer to the Optical Solutions Primer for a listing of vendors or call the Peripheral America Marketing Center for the latest information on solutions. HP HOST SUPPORT SCHEDULE LIBRARY SYSTEM MODELS System 650/A 10GB/A 20GB/A 60GB/A& 20GB/M, 100GB/A 60GB/M &100 GB/M ======================================================================= HP 9000 Series 300/400 HP-UX 8.0 6/91 8/91 6/91 8/91 HP-UX 6.5 6/89 11/89 Series 600/800 HP-UX 8.0 6/91 10/91* 7/91 10/91* and 8.02 Series 700 HP-UX 8.05 7/91 9/91 7/91 9/91 ----------------------------------------------------------------------- HP 3000 Series 900 MPE XL 3.0 6/91 6/91 (TurboStore) ----------------------------------------------------------------------- HP 1000 RTE 6/89 ----------------------------------------------------------------------- Domain DN25000 10.2 2/90 Series 400 10.4 12/91 6/91 ----------------------------------------------------------------------- HP AIMS (with software from (AMSO) Series 800 HP-UX 8.0 11/91 Series 400 HP-UX 8.02 planned * Schedule not committed. CABLING INFORMATION The following cables and adaptors are needed to connect HP optical library systems to an HP CPU. SCSI System Adaptor Card Cable ===================================================================== Series 400s Built-In K2285 (.9m) K2286 (1.5m) Series 400t Built-In K2296 K2297 Series 700 Built-In K2296 (.9m) K2297 (1.5m) Series 800 HP 27147A - CIO Included with Adaptor Card 825, 835, 845, 850 855,860, 865, 870, 645 Series 800 HP 28655A - HP-PB Included with Adaptor Card 807, 808, 815, 817, 822, 827, 832, 837, 842, 847, 857 V. COMPETITION _______________________________________________________________________ Only HP 5.25-inch optical drives and library systems are supported on HP systems. However, to show the comparative advantages and benefits of HP optical storage devices over other products, the following competitive information is provided. STANDALONE OPTICAL COMPETITION Media Recording Capacity Read Avg. Company Model Format Method per Side Xfer Rate Seek RPM (Mbytes) (Kb/sec) (msec) HP C1701A CC MO 325 680 95 2400 MAXOPTICS TAHITI CC MO 325 850** 35 2200 TAHITI ZBR* MO 500 936** 35 2200 SONY SMO-D501 CC MO 325 680 95 2400 * Proprietary zoned-bit-recording media format. ** Read transfer rate based on estimated weighted average of transfer rate of each zone and 1024 bytes/sector. The following chart summarizes the major competitors' strengths and weaknesses. COMPETITOR STRATEGY STRENGTHS WEAKNESSES ======================================================================= HP Standards Reliability Perceived lack of optical drive Reliability Customer expertise leadership relationships Performance Distribution for 2nd channels generation US vendor ----------------------------------------------------------------------- Sony General purpose Optical experience Integration expertise drives Early market entry Inconsistent High volume, manufacturing quality low price Wide distribution Inflexibility Emphasis moving Market leadership to 3.5-inch drives Support CC industry standard ----------------------------------------------------------------------- Maxoptix High performance, Performance and Higher price Dual-Capacity capacity leadership Drive (650 MB format and Aggressive Zoned-bit recording 1 GB format) promotion and format is not an distribution industry standard Focus on 5.25" Product did not market meet specification claims Premature product announcements 5.25-INCH LIBRARY SYSTEM COMPETITION The major 5.25-inch library system competitors are: Drives/ Max. # Max. # Max. Avg. Company Model Drives Cartridge Drives Cap.* Exchge (GB) (sec) HP 10GB/A@ Sony 16 1 10.4 7 HP 20GB/A! Sony 32 2 20.8 7 HP 60GB/A@! Sony 88 4 57.2 8 HP 100GB/A! Sony 144 4 93.6 8 CYGNET 5250 LMS WO 25 2 16.3 4 DISC 600-75 ALL 64 6 41.9 5 HITACHI OL101-11 Hitachi WO 24 2 14.4 6.5 HITACHI OL101-12 Hitachi WO 48 4 28.8 7 HITACHI OL112-11 Hitachi MO 24 2 15.5 8 HITACHI OL112-12 Hitachi MO 48 4 30.9 8.5 IDE 6500/7000 & 10 1 6.5 9 IDE 9000 20 2 13-20 9 KODAK 560 Any ISO/ANSI 61 5 39.7 5 standard MO Maxoptics 61 5 61.0 5 MATSUSHITA/ PANASONIC LF-J5000 Panasonic WO 50 2 47 10 MATSUSHITA/ PANASONIC LF-J7000 Panasonic MF 50 2 50 8 NKK 556E Sony 56 2 36.4 5 NKK 556W Hitachi 56 2 50 5 Literal Ricoh Toshiba RICOH RJ-5160 Ricoh WORM 20 2 16 7 * Drive dependent. & Literal, Maxoptix MO, Optimem, Panasonic, Pioneer, Ricoh MO, Sony, Toshiba. @ Capacity is field upgradable. ! Available with multifunction drives for HP AIMS. The following chart shows the 1990 market shares of each library system manufacturer as reported by InfoCorp, an industry analyst. 1990 WORLDWIDE 5.25-INCH OPTICAL DISK JUKEBOX UNIT SHARE Manufacturer Units Share Cygnet 50 1.7% Hitachi 125 4.1% Hewlett-Packard 825 27.5% IDE 1,200 40.0% Kodak 200 6.7% NKK 300 10.0% Other 300 10.0% Source: InfoCorp, 1991 The strength and weakness of the major competitors are: COMPETITOR STRATEGY STRENGTHS WEAKNESSES ======================================================================= HP Grow optical Reliability due No trade-off library market to simple design between number of drives and Dominate 5.25-inch Broad optical cartridges category product line and peripheral product Slightly longer Industry standards line exchange time Integrated drive Scalable design for total reliability Time to market Integration expertise Worldwide service support ----------------------------------------------------------------------- KODAK Replace microfilm Strength in imaging Lack of computer business with systems expertise imaging Optical experience In high-end optical Supply all imaging market, Kodak peripherals Good 5.25-inch markets uncommonly library system used 14-inch. architecture Initial difficulty High capacity and in shipping first double picker for product release fast exchange time Trade-off drive for cartridge space ----------------------------------------------------------------------- NKK Steel company Smooth, quiet No service support diversified into operation infrastructure electronics Fast exchange time No rackmount Leverage existing technologies Capacity Lack computer system expertise Build U.S. presence ----------------------------------------------------------------------- COMPETITOR STRATEGY STRENGTHS WEAKNESSES ======================================================================= IDE Dominate low-end Aggressive Unknown company segment distribution Complicated No competition mechanical system in low-end segment Low-price Fast, flexible supports many drives ----------------------------------------------------------------------- HITACHI Provide complete Expertise in Low visibility line of optical 12-inch optical in U.S. market library systems and CD-ROM markets for OEM market and Hitachi's image system ----------------------------------------------------------------------- Cygnet Dual picker for Available with fast exchange time write-once drives only Optical library system expertise Complicated with 12-inch system mechanical system with more sensors and actuators that can fail ----------------------------------------------------------------------- 12-INCH LIBRARY SYSTEMS As discussed in the section on storage technology positioning, 5.25- inch optical library systems have distinct advantages compared to the 12-inch library systems and thus the two are positioned differently. 5.25-inch is more appropriate for the low to mid-range systems and in applications where industry standards and rewritable capability are needed. 12-inch is appropriate for high-end turnkey imaging solutions. In some cases, however, the two optical technologies may compete in the same arena. Therefore the following information on 12-inch library system manufacturers is provided for reference. Drives/ Max. # Max. # Max. Avg. Company Model Drives Cartridge Drives Cap. Exchge (GB) (Sec.) CYGNET 1802 * 61 5 ** 8 CYGNET 1803 * 141 5 ** 9 FILENET OSAR-64 Hitachi 64 4 166 9.5 LMS 64 4 128 9.5 FILENET OSAR-90 Hitachi 90 4 234 9.5 FILENET OSAR-90GT Hitachi 90 4 234 6.4 FILENET OSAR-111 Hitachi 111 2 288 9.5 FILENET OSAR-111GT Hitachi 111 2 288 6.5 FILENET OSAR-150 LMS 4100 145 6 812 11 FILENET OSAR-288 Hitachi 288 4 749 11 HITACHI OL-301S-11/21 Hitachi 16 2 42 7.5 HITACHI OL-301S-12/22 Hitachi 32 2 83 9 HITACHI OL-321-22 Hitachi 47 4 329 6 HITACHI OL-321-32 Hitachi 64 2 448 6 LMS LF1210/1220 LMS 1200 20 2 40 12.5 LMS RAPID CHANGER LD-4100 5 1 28 3 SONY WDA-3000-10 Sony 50 2 163 7 SONY WDA-610 Sony 50 2 328 5 * ATG, Hitachi, LMS 4100, Optimem, Sony, Toshiba, LMS 1200. ** Drive Dependent. (2 to 5.6 GB per disk) CYGNET The 12-inch Jukebox is designed with three modules. There is a drive and media module, an elevator module that houses the picker mechanism, and an additional media module to allow users to expand the disk capacity. The drive and media module combined with the elevator module is the Model 1802. The three modules together is the Model 1803. Depending on the type of drive used, Cygnet's jukebox provides up to 789 GB of storage capacity. FILENET Filenet offers a wide range of 12-inch jukeboxes. Cartridges are stored vertically, therefore disk loads require a 90 degree turn. The GT models have redesigned motors that improve the exchange time from 9.5 to 6.5 seconds. HITACHI Hitachi has been shipping 12-inch jukeboxes since late 1984. In October 1990, they announced two new high-capacity 12-inch jukeboxes that support their new high capacity drives. These products are targeted at the high-end, large capacity imaging and archival markets. LMS (Laser Magnetic Storage, Inc.) In 1990 LMS introduced their low- capacity 12-inch jukebox, the Rapid Changer. It holds 5 disks and supports their 2-headed optical drive which enables access to 5.6 Gbytes of data at one time. This is the lowest capacity jukebox in the 12-inch market. Because of the low capacity, it also competes against 5.25-inch jukeboxes. SONY The SONY 12-inch jukebox has had a fairly strong showing at recent trade shows. Up to seven jukeboxes can be daisy chained to expand storage capacity to 2.3 terabytes. VII. ORDERING INFORMATION _______________________________________________________________________ Each HP Optical Disk Library System includes the autochanger mechanism, cabinet configuration, one to four rewritable optical disk mechanisms, mailslot, front panel, controller, power supply, user manual, HP connect guides, 90-day on-site warranty and media (Model 10 includes only 1 disk cartridge, all others are fully loaded). An additional cartridge containing installation scripts is also included with the product. These scripts facilitate and accelerate the installation process for the CE. If the customer chooses the option to purchase only one cartridge, that cartridge will contain the installation scripts. The disk can be used by the customer after the installation is complete. The Model 650/A Rewritable Optical Disk Drive includes the rewritable optical disk mechanism, controller, power supply, subsystem package, user manual, and 90-day on-site warranty. One optical disk is included. A SCSI cable is not included with the standard product. Refer to the host support section for cable information. Additional media and cables are available through Complementary Products Sunnyvale Division. Prices effective Oct 1, 1991 and are subject to change Model 650/A FBP US LIST ----------------------------------------------------------------------- C1701A Standalone, rewritable optical disk drive 5795 5835 with one 5.25-inch optical disk cartridge (1024-byte sectors) for 650 Mbytes of storage. AF3 Add 1.0 metre SCSI cable 55 55 1AK Delete Media -245 -245 1BB Add three rewritable optical disk 585 585 cartridges 400 Add 1.0 metre SCSI cable for Apollo 120 120 DN2500 system Model 10GB/A FBP US LIST ----------------------------------------------------------------------- C1703A Model 10GB/A Optical Library, 16 disk 20500 20700 capacity (10.4 Gbytes), with 1 rewritable drive, single-ended SCSI interface. Includes one rewritable disk. Model 20GB/A FBP US LIST ----------------------------------------------------------------------- C1700A Model 20GB/A Optical Library, 32 disk 37000 37200 capacity (20.8 Gbytes), with 2 rewritable drives, single-ended SCSI interface and optical disk cartridges. 1AB Deskside version with cabinet 0 0 1AC Rackmount version with 1.0m cabinet 500 500 133 Rackmount version with slides -500 -500 231 Include only 1 rewritable disk cartridge -5800 -5800 (1024 byte sectors) 241 Include 32 rewritable disk cartridges 0 0 (1024 byte sectors) Notes: Select one of options 1AB,1AC,133 and only one of options 231, 241 Model 10GB/A to 20GB/A Upgrade FBP US LIST ---------------------------------------------------------------------- C1722A Upgrade from Model 10GB/A to Model 20GB/A. Includes 1 rewritable drive. Additional 16700 16720 disk cartridges not included. Model 60GB/A FBP US LIST ----------------------------------------------------------------------- C1704A Model 60GB/A Optical Library with 88 disk 78100 78900 capacity (57.2 Gbytes), 4 rewritable drives and optical disk cartridges 001 Add 88410A Single-ended SCSI interface 0 0 231 Include only 1 rewritable disk cartridge -16100 -16100 (1024 byte sectors) 241 Include 88 rewritable disk cartridges 0 0 (1024 byte sectors) 120 Air shipment or export package. 450 450 Must select option 001 and only one of options 231, 241 Model 100GB/A FBP US LIST ----------------------------------------------------------------------- C1705A Model 100GB/A Optical Library with 144 106500 107300 disk capacity (93.6 Gbytes), 4 rewritable drives and optical disk cartridges 001 Add 88410A Single-ended SCSI interface 0 0 231 Include only 1 rewritable disk cartridge -26500 -26500 (1024 byte sectors) 241 Include 144 rewritable disk cartridges 0 0 (1024 byte sectors) 120 Air shipment or export package. 450 450 Must select option 001 and only one of options 231,241 Model 60GB/A to 100GB/A Upgrade FBP US LIST ----------------------------------------------------------------------- C1720A Upgrade from Model 60GB/A to Model 100GB/A 23000 23020 (Additional disk cartridges not included) Model 20GB/M (For HP AIMS) FBP US LIST ----------------------------------------------------------------------- C1700M Model 20GB/M Optical Library, 32 disk 37000 37200 capacity (20.8 Gbytes), with 2 multifunction drives, single-ended SCSI interface and optical disk cartages. 1AB Deskside version with cabinet 0 0 1AC Rackmount version with 1.0m cabinet 500 500 133 Rackmount version with slides -500 -500 231 Include only 1 rewritable disk, -5800 -5800 1024 sectors 232 Include only 1 write-once disk, -5800 -5800 1024 sectors 241 Include 32 rewritable disks, 0 0 1024 sectors 242 Include 32 write-once disks, 0 0 1024 sectors Notes: Select one of options 1AB,1AC,133 and only one of options 231,232,241,242 Model 60GB/M (For HP AIMS) FBP US LIST ----------------------------------------------------------------------- C1704M Model 60GB/M Optical Library with 88 disk 78100 78900 capacity (57.2 Gbytes), 4 multifunction drives and optical disk. 001 Add 88410A Single-ended SCSI interface 0 0 231 Include only 1 rewritable disk, -16100 -16100 1024 sectors 232 Include only 1 write-once disk, -16100 -16100 1024 sectors 241 Include 88 rewritable disks, 1024 sectors 0 0 242 Include 88 write-once disks, 1024 sectors 0 0 120 Air shipment or export package. 450 450 Must select option 001 and only one of options 231,232,241,242 Model 100GB/M (For HP AIMS) FBP US LIST ----------------------------------------------------------------------- C1705M Model 100GB/M Optical Library with 144 106500 107300 disk capacity (93.6 Gbytes), 4 multifunction drives and optical disks 001 Add 88410A Single-ended SCSI interface 0 0 231 Include only 1 rewritable disk, -26500 -26500 1024 sectors 232 Include only 1 write-once disk, -26500 -26500 1024 sectors 241 Include 144 rewritable disks, 1024 sectors 0 0 242 Include 144 write-once disks, 1024 sectors 0 0 120 Air shipment or export package. 450 450 500 Special price for quantity 3 -25000 -25000 Must select option 001 and only one of options 231,232,241,242 Option 500 available only for orders in multiples of 3. Must select option 231 or 232 with option 500. For specially- price media for bundle, contact Complementary Products Sunnyvale (formerly DMK). Model 60GB/M to 100GB/M Upgrade FBP US LIST ----------------------------------------------------------------------- C1720A Upgrade from Model 60GB/M to Model 100GB/M 23000 23020 (Does not include disk cartridges) Optical Disk Cartridges FBP US LIST ----------------------------------------------------------------------- Additional Optical Disk Cartridges available from authorized HP dealers, office supply stores and HP Sales Offices. Order numbers and pricing for single cartridges are as follows. 92279A HP Rewritable Optical Disk, 199 199 512 bytes/sector 92280A HP Rewritable Optical Disk, 199 199 1024 bytes/sector 92289A HP Write-Once Optical Disk, 199 199 512 bytes/sector 92290A HP Write-Once Optical Disk, 199 199 1024 bytes/sector Pricing for quantities greater than one is: 2 to 4 Cartridges 185 185 5 to 10 Cartridges 179 179 11 or more Cartridges 175 175 432 Cartridges for Model 100 GB/M quantity 3 bundle only (option 500) 143 143 Service Contract Prices (monthly) 02A 02C 02G ----------------------------------------------------------------------- Model 10 GB/A $124 $99 $155 Model 20 GB/A $134 $107 $168 Model 60 GB/A $300 $240 $375 Model 100 GB/A $380 $304 $475 Contact your local CE organization for contract terms. VIII. SALES TOOLS SUMMARY _______________________________________________________________________ OPTICAL TECHNOLOGY SALES TOOLS ONLINE SALES RESPONSE CENTERS For up to data information on HP optical storage products, call the following sales repsonse numbers in your region. Peripherals Group America: (408) 447-4444 Peripherals Group Europe: 49-7034-14-3456 Product Information Asia: Singapore (65) 291 9088 Hong Kong (852) 848 7000 HP OPTICAL STORAGE PRIMER This thirty-page 4-color booklet is intended for customer use. It is designed to give readers a basic level of understanding of optical technology and positioning. It describes the various optical technologies and how they compare to hard disk and tape. Part Number: 5952-0333 updated 3/90 Available: from the Literature Distribution Center HP OPTICAL STORAGE SOLUTIONS PRIMER This solutions guide describes various applications for the optical library systems and lists third- party software developers who provide them. It helps customers with information and ideas on how optical storage can solve their storage problems. Part Number: 5091-2156E 9/90 Available: from the Literature Distribution Center LIBRARY SYSTEM SALES TOOLS HP OPTICAL LIBRARY SYSTEM PRODUCT BRIEF This six page 4-color piece is intended for customer use. It describes the major features and benefits of Model 650/A and Models 10GB/A, 20GB/A, 60GB/A and 100GB/A and lists their technical specifications. Part Number: 5091-2156E Available: from Literature Distribution Center HP MODELS 10, 20, 60 AND 100 SCSI COMMAND REFERENCE This detailed manual is intended for system integrators, OEMs, independent software vendors, and technical customers. It provides a hardware design overview and detailed interface commands and parameters for system integration. Part number: 5960-7608 Edition 1 8/91 Available: from HP Greeley Storage Division literature coordinator IX. QUESTIONS AND ANSWERS _______________________________________________________________________ 1. Why does the HP Optical Library System include only Sony drives? Why can't I sell it without drives, or with drives from another manufacturer? HP's strategy is to provide the marketplace with a highly reliable Rewritable Optical Library System. The most significant engineering challenge for this type of product is to make the drives, media, and autochanger arm operate together reliably in an environment of frequent media exchanges. HP has enhanced and tested the drives for optimum use in the library system which means a more reliable total system. 2. Do you have to use HP-label media in these products? No, HP cannot require this, however, because of the tight media-to- drive relationship with optical technology, we recommend that customers should always buy HP optical media to ensure the best performance and highest data reliability. Some non-HP media with ABS plastic cartridges is inappropriate for heavy autochanger use (whether in an HP library system or any library system), and while it might seem to work well initially, HP cannot guarantee its performance or long-term data integrity. 3. How can I order HP media? See the Ordering Information section for details on ordering both 512 byte sectored media (92279A) and 1024 byte sectored media (92280A). 4. Who do I contact regarding third-party software for the Optical Library Systems? HP supports the integration of the library systems by Independent Software Vendors (ISVs) and Value-added Resellers (VARs). Refer to the Applications Section and the Optical Storage Solutions Primer (P/N 5091-2156) for a listing of ISVs and VARs. 5. Can optical disks be erased with a magnet like floppies? No. Optical disks are about 20 times more tolerant of stray magnetic fields than 1/2" tape and low-density floppies. They're about 10 times more tolerant than 3.5-inch floppies and hard disks. 6. What does "greater than 10 year media life" really mean? In extended life-wear testing, optical media was heated for extended periods at 90 degrees C and 85% humidity. The results indicate that under worst-case operating conditions (55 degrees C and 80% humidity), after 10-years, read error rate begin increasing at an increasing rate. Data should then be transferred to anew disk. For contrast, in normal operating conditions a 1/2-inch tape should be reconditioned every two years to prevent possible data loss. 7. Does the Optical Library System need to be in a closed computer room environment? No, the optical library system need only be in an average office environment. However, because of the possibility of dust entering through the vents reasonable care should be taken to place the library system away from heavy foot traffic and dusty areas. 8. What is meant by an "unlimited" number of write/rewrite passes? In extended life-wear testing, rewritable optical media has been measured after one million write/rewrite passes and no degradation of the media was found. This is because optical is a non-contact recording process. 9. Why are access times for optical drives so slow? The optical head is too heavy to move quickly. Split optics can be used to reduce the weight, but this technique introduces other problems that have not yet been solved. 10. Why aren't there two read/write heads in the optical drive mechanism so both sides of the disk can be read without having to eject and reinsert the disk? Because most of the cost of the unit is in the read/write head. 11. Will optical disks replace hard disks? We don't see it happening in the near future. Both optical technology and hard disk technology will improve concurrently, so we expect a continued performance gap between the two technologies. 12. Will optical disks replace tapes? We don't see that happening either. Especially with the entry of Digital Audio Tape, tapes will continue to provide the lowest possible media cost, which is important when backup and archival storage applications do not need online access to the information. 13. Why are mutlifunction drives only supported by HP AIMS? New operating system functionality is required to be able to use write-once capability transparently. Today, only specific applications such as AIMS have been written to make use of write- once technology. 14. Can a single file span more than one side of an optical disk? Files written to the optical disk can not be larger than 325 Mbytes (capacity of one disk surface). A logical volume manager that would allow larger files to span disk surfaces is not currently available. HP will be developing a utility to provide volume management.